NGIS Front Office Supervisor

About the role

Amentum is seeking a NGIS Front Office Supervisor to support a US Navy program on Diego Garcia. The role oversees daily front desk operations, reservations, and guest services, ensuring high customer satisfaction.

Key responsibilities

• Supervise front office team, manage reservations, check‑ins and check‑outs.
• Handle credit‑card terminal operations, cashiering and payment processing.
• Train staff on the hotel property management system (PMS) and ensure accurate reporting.
• Produce operational reports on occupancy, revenue and other key metrics.

Required profile

• Minimum 2 years experience in hotel front desk administration.
• At least 1 year of college‑level education in business, hospitality or related field.
• Valid passport (minimum 1 year validity) and ability to obtain required visas.
• Ability to pass contract medical requirements and maintain facility credentials.

Required skills

• Proficiency with hotel property management systems (PMS) and reservation systems.
• Experience operating credit‑card terminals in compliance with financial policies.